Privacy Policy
At High Wool Kitchen, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Personally identifiable information, such as your name, shipping/billing address, email address, and telephone number, that you voluntarily give to us when you place an order or register on the site.
- Payment Information: Financial data (such as credit card numbers and payment methods) collected by our secure third-party payment processors. We do not store full credit card details on our servers.
- Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing the site.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:
- Fulfill and manage purchases, orders, payments, and other transactions related to the site.
- Email you regarding your account or order status.
- Respond to customer service requests and support needs.
- Monitor and analyze usage and trends to improve your experience with the site.
- Comply with legal obligations.
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information, except to trusted third parties who assist us in operating our website, conducting our business, or servicing you (such as shipping carriers and payment processors), provided that those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
5. Your Choices and Rights
Depending on your state of residence (such as California under the CCPA), you may have specific rights regarding your personal data, including the right to access, correct, or delete the personal information we have collected.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.